Disclaimer TotalGiftX – A Trusted Unit of Total Events, your premier destination for spreading joy and creating unforgettable moments.
In our pursuit of excellence, we want to keep you informed with transparency. Before you embark on your gifting journey, take a moment to peruse our disclaimer for a clear understanding of our services. Your joy is our priority, and we can’t wait to be part of your special occasions.
TotalGiftX General Disclaimer:
TOTALGIFTX reserves the right to unconditionally reject any order.
All claims are exclusively subject to the jurisdiction of the Court in New Delhi, India.
Shipping & Delivery Disclaimer:
For the delivery of ordered items to Wedding Ceremonies/Marriage Halls, we cannot guarantee delivery directly to the bride or groom. However, we will ensure that the delivery is made to a
responsible member of the host.
Delivery to Hostels Our delivery
experts at TOTALGIFTX are skilled in delivering to hostels/PG/cantonment/enclosed premises. Please provide the following details:
- Hostel name
- Complete address of the hostel
- Recipient’s telephone number and hostel contact number
- Recipient’s name
- Room number of the recipient
The recipient must either come to the premises’ gate to collect the delivery or send a representative after coordinating with our delivery personnel. The order may be handed over to security or another responsible person, or it will be left at the reception, and the order will be considered as fulfilled.
Delivery to Railway Stations, Metro Stations, and Airports:
We do not facilitate deliveries to railway stations, metro stations, and airports.
Valentine’s & New Year Day Disclaimer:
The prices displayed may undergo changes without prior notice due to the high demand during the Valentine’s & New Year rush. To benefit from attractive rates, we recommend pre-booking your orders. To ensure efficient service, kindly furnish the accurate address and contact details (phone number and email address) of the recipient.
If you prefer that we refrain from contacting the recipient, please contact our Customer loyalty team at +91- 96040 83778 and inform them accordingly.
Owing to the substantial surge in orders during Valentine’s & New Year, the confirmation of delivery status via email and SMS may experience a slight delay. Our team diligently works to promptly communicate the successful delivery of your order.
Our Customer Care team is dedicated to providing you with an exceptional experience. During the Valentine week, they may experience a slightly delayed response time. We appreciate your patience. If you have sent us an email, rest assured that it is under review and will receive a positive response.
Kindly take note of our Substitution Policy.
Visit our Terms and Conditions section for a comprehensive understanding of our services.
Valentine’s & New Year Special Disclaimer:
Standard Delivery Service Despite our utmost efforts to ensure the timely delivery of your orders, the significant surge in demand during Valentine week means we cannot provide a fixed time guarantee. Orders are processed on a first-come-first-serve basis, taking into account delivery areas and local conditions.
Valentine’s & New Year Special Midnight Delivery Service For Midnight Delivery orders, please be aware that the delivery will occur between 11 p.m. to 1 a.m.
Valentine’s & New Year Special Courier Services For items shipped using our courier partners’ services, we regret to inform you that an exact date/time of delivery cannot be guaranteed during the peak season.
Valentine’s & New Year Special International Services Kindly allow 1-2 working days for updates due to time zone differences.
Occasional Standard Delivery Service:
The following disclaimer is applied to the occasions such as Raksha Bandhan, Diwali, And more…
While we diligently strive to deliver your orders at the earliest, please note that due to the substantial surge in Occasional orders, we cannot provide a fixed time guarantee. Orders are processed on a first-come-first-served basis, taking into consideration delivery areas and local conditions. The designated time slot for delivery is from 6 AM to 9 PM. Rest assured that your order will be delivered within this time frame. Additionally, be aware that Occasions orders may be delivered 2 – 3 days in advance.
Occassional Midnight Delivery Service:
For Midnight Delivery, the delivery time slot is scheduled between 11 PM to 11:59 PM.
Occassional Courier Services For products dispatched through our courier partners:
we regret to inform you that we cannot assure you of an exact date or time of delivery. Your product might be delivered either before or after the chosen date of delivery.
Occasional International Services:
Disclaimer: Time Zone Differences and Delivery Timings
Kindly allow 2-3 working days for updates due to time zone differences. For products sent using our courier partners’ services, we cannot guarantee a precise date or time of delivery. Your product may be delivered before or after the selected date of delivery.