Note: This Privacy Policy is an essential part of the Terms of Use and other policies available on the TOTALGIFTX website. Please read this document in conjunction with those policies.
TOTALGIFTX is an online gifting company with its registered office at Total Events, Dangat Industrial Estate, Sr No. 2/3/4 near Mumbai – Banglore Highway Bridge, Beside Dhone Wada Restaurant, Warje, Pune – 411058 (referred to as “Company”/“we”/ “us”/“our”/“TOTALGIFTX”) is dedicated to safeguarding personally identifiable information, including sensitive personal data (“Personal Information”), collected during your use of the TOTALGIFTX website (www.totalgiftx.com) (“Website”).
Our commitment is to collect, process, and handle your Personal Information in compliance with the Information Technology Act, 2000 (“IT Act”), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws (collectively referred to as “Data Protection Laws”).
This Privacy Policy serves as the authorized statement of TOTALGIFTX’s practices regarding the collection and use of Personal Information through the Website.
CONSENT Please carefully review this Privacy Policy before using the Website. By accessing the Website and providing your Personal Information, you consent to the collection and use of your information as per this Privacy Policy. If you do not agree with these terms, please refrain from accessing the Website.
Note: Our Privacy Policy may change without notice. Please review it periodically to stay informed about any updates.
SCOPE OF THE PRIVACY POLICY This Privacy Policy outlines the information collection, storage, use, and protection practices followed by TOTALGIFTX. By using the Website, you agree to be bound by this Privacy Policy from your first use of the Website.
Please note that this Privacy Policy does not apply to third-party websites linked on our Website or social media plug-ins. TOTALGIFTX has no control over these third-party websites, and their privacy practices may differ.
INFORMATION COLLECTED BY TOTALGIFTX TOTALGIFTX primarily collects and stores Personal Information provided by you while accessing and using its services through the Website. This may include your name, phone number, email address, age, date of birth, account information (username, password), and device information (preferences, time zone, location data, etc.).
During your visit to the Website and product purchases, TOTALGIFTX may also collect anonymous information from server log files, cookies, and pixel tags. This information may include details about your interactions with the Website, device details, and other relevant data.
USE AND DISCLOSURE OF COLLECTED INFORMATION Personal Information provided during the purchase of products on the Website is used to facilitate your order, manage licenses, registrations, subscriptions, user access, billing/payments, and provide customer support. It may also be used to comply with legal obligations, such as record-keeping for tax or government agencies.
While some sections of the Website allow browsing without registration, certain activities, like placing an order, require registration. Contact information may be used to send you offers based on your preferences and order history.
In the event of a business acquisition, TOTALGIFTX reserves the right to transfer all data, including Personal Information, to the acquiring party, whose privacy policy will govern the transferred data.
COMMUNICATIONS FROM THE SITE TOTALGIFTX may send information on products, services, special deals, promotions, and newsletters. Users can opt-out by contacting info@totalevents.in. Service-related announcements may be sent when necessary, such as during temporary service suspension.
SECURITY OF PERSONAL INFORMATION TOTALGIFTX takes reasonable steps to secure Personal Information from unauthorized access, modification, or disclosure. Robust security practices are implemented to protect against accidental or unlawful destruction, loss, or unauthorized access. Technical and organizational measures are in place to safeguard data.
While efforts are made to ensure security, TOTALGIFTX cannot guarantee absolute protection and is not liable for security breaches by third parties. Users are advised to protect their usernames, passwords, and devices.
TOTALGIFTX cautions users about phishing attacks and requests immediate reporting of suspicious emails claiming to be from TOTALGIFTX.
TOTALGIFTX does not sell, rent, loan, trade, lease, or license any collected Personal Information.
SHARING OF PERSONAL INFORMATION Personal Information may be shared with affiliates, group companies, employees, vendors, agents, and service providers working on TOTALGIFTX’s behalf for specified purposes. Other sharing may occur if requested by the user, required by law, or necessary for the security and maintenance of the website.
ACCESS TO YOUR PERSONAL INFORMATION Users can request access to their Personal Information, correct factual errors, or withdraw consent by contacting the Grievance Officer at info@totalevent.in. Verification of identity is required for access.
RETENTION OF PERSONAL INFORMATION TOTALGIFTX retains Personal Information as long as necessary for website access, essential purposes, legal obligations, dispute resolution, and agreement enforcement. Actual retention periods vary based on data types and purposes.
USER RIGHTS FOR EUROPEAN CITIZENS European citizens have rights under the General Data Protection Regulation, including the right to access information, correct data, be forgotten, restrict processing, data portability, object to processing, object to automated decision-making, withdraw consent, opt-out of marketing messages, and review.
USER RIGHTS FOR CALIFORNIA CITIZENS California residents, under the California Consumer Privacy Act and California Privacy Rights Act, have rights to information about Personal Information collection, deletion, opting out of sale/sharing, non-discrimination, use of authorized agents, correction, data portability, access to automated decision-making information, and opting out of automated decision-making technology.
COOKIES TOTALGIFTX uses cookies to personalize shopping experiences and manage ad performance. Cookies are small text files stored on users’ computers. Additionally, IP addresses are recorded for statistical purposes. Clear gifs are not used in emails.
LINKS TO OTHER SITES The Website may link to other websites. TOTALGIFTX is not responsible for the privacy practices or content of linked websites.
ADVERTISEMENTS ON THE WEBSITE Third-party advertising companies may serve ads on the Website. These companies may collect information about users’ visits to provide targeted advertisements.
USE OF CHILDREN INFORMATION The Website is intended for users forming legally binding contracts. TOTALGIFTX does not knowingly collect Personal Information from children under 18. Users representing children under 18 assert proper authority for sharing information.
AMENDMENTS TO THE POLICY TOTALGIFTX may revise this Privacy Policy without notice. Changes become effective upon posting on the Website. Continued use after revisions implies acceptance.
GRIEVANCE OFFICER For Privacy Policy queries, correction requests, or complaints about privacy breaches, contact TOTALGIFTX’s Grievance Officer at info@totalevents.in.
Team : Customer Loyalty Team
Address: Total Events, Dangat Industrial Estate, Sr. No. 2/3/4, Near Mumbai-Bangalore Highway Bridge, Beside Dhonewada Restaurant, Warje, Pune- 411058
Email Address: info@totalevents.in
Contact Number: +91 9604083778